Booking and Payment

1. All bookings must be made through our authorized representatives or website.
2. A minimum deposit of 50% of the total tour cost is required at the time of booking.
3. The balance payment must be made 15 days prior to the departure date.
4. Failure to pay on time may result in cancellation of your booking without refund of the deposit.

Reservations Terms & Conditions

1. All reservations are subject to availability and are confirmed only upon receipt of a confirmation email or booking reference number.
2. Guests are responsible for reviewing reservation details and notifying the hotel of any discrepancies immediately.

Cancellations and Refunds

1. Cancellation requests must be made in writing (email or letter).
2. Flight ticket cancellation as per the airline Terms & Conditions.
3. The Room tariff mentioned above is applicable per room per night.
4. GST 5% will be applicable within the range of room tariff less than Rs 7500/- per night, above 7501/- GST 18% will be applicable.
5. Guests are urged to reconfirm their departure date & time during check-in
6. We advise you to guarantee your reservation against credit card or cash deposit.

• Companies enjoying credit facility can guarantee by sending a billing letter duly signed by an authorized person.
• Cancellation before 72hrs prior to arrival dates: No Retention Charge.
• Cancellation between 07 and 15 days of arrival date: 50% of the package/applied rate as Retention Charge.
• Cancellation between 07 and 03 days of arrival date: 75% of the package/applied rate as Retention Charge.
• Cancellation within 03 days of arrival date or non-utilization of room: 100% Package/applied cost as Retention Charge.
• Refunds, if applicable, will be processed within 10 days after written cancellation.

Liability

1. The company acts only as an agent for hotels, airlines, transport operators, and other service providers.
2. The company is not responsible for any loss, damage, delay, or injury resulting from circumstances beyond its control (e.g., natural disasters, strikes, war, or government restrictions).